Reference

Privacy Policy for bajevip Account Holders

We handle your account information, wallet transaction records and contact details according to the privacy framework described here.

Account data controlWallet transaction privacyRequest your data anytimeContact privacy team directly

Explore the Lobby Read FAQ

PRIVACY CONTACT

Reach Our Privacy Team

To exercise your data rights or ask questions about this privacy policy, contact our privacy team directly through live chat, email or the account-settings privacy request form. We respond to data-access requests within seven business days and deletion requests within fourteen days where local law permits. If you have concerns about how your information is handled, our team will walk you through the options available under this policy.

Live chat privacy desk Open the chat icon in your account dashboard and select the privacy topic; an agent will guide you through data-access, correction or deletion requests in real time.

Privacy email channel Send your data request or privacy question to our dedicated privacy email address listed in account settings; include your registered mobile number so we can verify your identity and respond securely.

Account settings request form Log in, navigate to account settings, and click the privacy-request tab to submit a formal data-access, correction or deletion request; you will receive a confirmation email once we process it.

How We Collect and Use Your Information

bajevip Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account on bajevip, we collect your mobile number, preferred wallet method and transaction history to process deposits and withdrawals. We store login timestamps, device identifiers and IP addresses to secure your account against unauthorised access. Payment information you provide for bKash, Nagad

1
or Rocket transfers is used solely to verify your wallet and complete transactions; we do not share your wallet PIN or OTP codes with third parties. We use cookies and session tokens to keep you logged in and remember your language and currency preferences. Email addresses
2
and phone numbers you supply are used to send account alerts, withdrawal confirmations and promotional messages; you can opt out of marketing messages through your account settings. We retain your transaction records for audit and dispute-resolution purposes as required by financial record-keeping standards. Personal data is
3
stored on secure servers and accessed only by authorised staff who need it to operate the platform, investigate disputes or respond to your support requests. We do not sell your data to advertisers or data brokers. If you close your account, we retain transaction logs for
4
the period mandated by financial regulation, then delete or anonymise other personal information. Availability of services and data handling practices depend on local law and eligible regions; if your jurisdiction imposes additional data-protection requirements, we apply those standards to your account. You can request a copy
5
of your data, ask us to correct inaccurate information, or request deletion by contacting our privacy team through the channels listed below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA SAFEGUARDS

How We Protect Your Personal Information

We encrypt wallet transaction data in transit using SSL certificates and store account credentials in hashed form so even our staff cannot read your password. Session cookies expire after inactivity to prevent unauthorised access if you leave your device unlocked. Login attempts from new devices trigger an OTP sent to your registered mobile number, and we log each sign-in event with timestamp and location for your review. If you suspect unauthorised access, contact support immediately and we will freeze your account pending identity verification.

Transaction encryption Every bKash, Nagad or Rocket deposit and withdrawal is transmitted over an encrypted connection; we store payment records in a secure database that logs access attempts and restricts queries to authorised personnel only.

Cookie and session management We use session cookies to keep you logged in and functional cookies to remember your language preference; you can disable non-essential cookies in account settings without affecting deposits or withdrawals.

Data retention and deletion We keep transaction records for the period required by financial regulation, typically five years; other personal data such as marketing preferences and browsing history can be deleted on request once your account is closed.

Your rights and requests You can request a copy of your data, correct inaccurate details, or ask us to delete information we are not legally required to retain; submit requests through the privacy contact channels above and we will respond within the timeframes stated.

Common Privacy Questions from Bangladesh Players

We collect your mobile number, email address if you provide one, wallet method preference and device identifier to set up your account and process transactions; login timestamps and IP addresses are logged for security purposes.

We store only the wallet account number you use for deposits and withdrawals; your wallet PIN, OTP codes and full transaction history inside your payment app are never shared with us or stored on our servers.

Yes, contact our privacy team via live chat, email or the account-settings request form; we will compile your account details, transaction records and communication history and send it to you within seven business days.

Financial regulations require us to retain deposit and withdrawal logs for up to five years for audit purposes; other personal data such as marketing preferences and browsing cookies are deleted within thirty days of account closure if you request it.

We do not sell or share your personal information with advertisers or data brokers; payment processors see only the transaction amount and wallet reference needed to complete your deposit or withdrawal, not your full account profile.

Log in to your account, go to notification settings, and toggle off marketing messages; you will still receive essential account alerts such as withdrawal confirmations and security notices, but no promotional offers.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoBajevip Banking InfoBajevip Glossary

Privacy Policy for bajevip Account Holders

Reach Our Privacy Team

How We Protect Your Personal Information

Common Privacy Questions from Bangladesh Players

01 What personal information does bajevip collect when I open an account?

02 How is my bKash, Nagad or Rocket wallet information protected?

03 Can I request a copy of all the data bajevip holds about me?

04 How long does bajevip keep my transaction records after I close my account?

05 Does bajevip share my data with third parties or advertisers?

06 How do I opt out of promotional messages from bajevip?

Privacy Policy

Related pages

Related pages